Privacy Policy

Effective Date: September 2, 2026 Pit Stop Truck & Trailer Service (“Pit Stop,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, www.pitstoptts.com. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Company name
• Information submitted through contact forms
• Information related to service requests, quotes, appointments, or other inquiries

We may also automatically collect certain technical information when you visit our website, including:

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of visits
• Referring website
• General location information
• Website interaction and usage data

How We Use Your Information

We may use information collected through our website to:

• Respond to inquiries and customer requests
• Provide quotes and information about our services
• Schedule or manage service requests
• Communicate with customers and potential customers
• Improve our website and services
• Analyze website traffic and performance
• Maintain website security
• Detect and prevent fraud or misuse
• Support advertising and marketing activities
• Comply with applicable legal obligations

Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate properly, remember user preferences, analyze website traffic, and support advertising or marketing activities. Cookies may include:

• Essential cookies required for website functionality
• Preference cookies
• Analytics and statistics cookies
• Advertising and marketing cookies

Where required, non-essential cookies will only be activated after you provide consent through our cookie consent banner. You may change or withdraw your cookie preferences at any time through the cookie settings available on our website.

Analytics and Advertising

We may use third-party services such as Google Analytics, Google Ads, Meta/Facebook, or similar platforms to understand how visitors use our website and to measure the effectiveness of advertising campaigns. These providers may collect information through cookies, tracking pixels, or similar technologies. The information collected by these third parties is subject to their own privacy policies.

Contact Forms

When you submit a contact form on our website, we may collect the information you provide so that we can respond to your request. Please do not submit confidential, financial, medical, or other sensitive personal information through our website contact forms.

Sharing of Information

We do not sell personal information in the traditional sense. We may share information with trusted service providers that help us operate our business and website, including:

• Website hosting providers
• Website developers and IT providers
• Analytics providers
• Advertising and marketing platforms
• Email and communication providers
• Security and fraud-prevention providers

These providers may only receive information necessary to perform services on our behalf. We may also disclose information when required by law, legal process, court order, government request, or when reasonably necessary to protect our rights, property, customers, employees, or others.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, and complying with legal obligations.

Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Opt out of certain data processing activities
• Withdraw consent where processing is based on consent
• Opt out of certain advertising or data-sharing practices

To submit a privacy request, please contact us using the information below. We may need to verify your identity before processing certain requests.

California and Other U.S. State Privacy Rights

Residents of California and certain other U.S. states may have additional privacy rights under applicable state privacy laws. Where applicable, you may have the right to request information about personal data we collect, request deletion or correction, and opt out of certain uses or sharing of personal information for targeted advertising. If our website provides a Do Not Sell or Share My Personal Information or similar privacy preference option, you may use that feature to submit your preference.

European and United Kingdom Visitors

If you are located in the European Economic Area or United Kingdom, applicable privacy laws may provide additional rights regarding your personal data. Where required, we rely on an appropriate legal basis for processing personal information, including consent, legitimate interests, contractual necessity, or compliance with legal obligations. You may also have the right to lodge a complaint with the appropriate data protection authority.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party website you visit.

Children's Privacy

Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that personal information from a child has been collected without appropriate authorization, we will take reasonable steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technologies, or legal requirements. When we make changes, we will update the effective date at the top of this page.

Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact: Pit Stop Truck & Trailer Service Website: www.pitstoptts.com Please use the contact information available on our website for privacy-related requests.